2024 Player Perception of Live Service Games Survey
Welcome to our survey on Live Service Games!
Thank you for taking the time to participate. Your input is invaluable as we seek to understand gamers’ perspectives on the live service game trend. The survey is open to anyone who plays video games on any platform, regardless of the type of game preferences. Your input is valuable to us whether you’re a fan of live service games or not.
All information in this survey will be kept confidential and used for research purposes only. Your responses will be aggregated and analyzed anonymously. Please take a moment to complete the following questions to the best of your ability. Your honest feedback is greatly appreciated!
Before you begin, we recommend checking out the FAQ section below to learn more about live service games and their features. If you’re already familiar with live service games, you can skip directly to the survey here.
PS: Users of the research platform SurveyCircle.com will receive SurveyCircle points for their participation.
What is a “live service game”?
A live service game is a type of game that is continuously updated and expanded by developers after its initial release. These updates may include new content, features, and events that keep the game fresh and engaging for players over an extended period.
What are “live service features”?
Typical live service features include seasonal events, battle passes, daily/weekly rewards, and cosmetic options. These features can often be purchased with real money, funding new content, and ongoing game development.
How are live service games different from traditional games?
Traditional games are usually released as a complete product, with fewer updates or added content after release. Live service games are typically designed to evolve and grow over time. Moreover, live service games often offer in-game purchases like items, cosmetics, and virtual goods to support their ongoing development. Players can buy these items using real money, unlocking customization choices, features, or gameplay advantages. Some live service games offer subscription plans or season passes for exclusive content and benefits.
Is _____ considered a live service game?
Determining whether something qualifies as a "service" can be challenging, as its definition may not always be straightforward. Some services involve tangible products, while some product transactions come bundled with additional services. We view the distinction between services and products as more of a continuum than a binary definition. Though many live service games revolve around their live service features, this survey seeks to capture opinions on those features and live service trends rather than exclusively on live service games. Whether a specific game can be defined as a live service is entirely up to your perspective.
Why should I complete this survey?
Your participation in this survey aids researchers and marketers in understanding your thoughts and opinions regarding live service games. Your input offers valuable quantitative data that could potentially influence decisions in implementing live services. By sparing a moment to share your insights, you’re actively contributing to research that benefits the gaming community.
How long will this take me?
Our pilot shows that this survey should take approximately 5-10 minutes. There are 31 reasonably simple multiple-choice/multiple-select questions with two text responses in the end that are entirely optional.
